Help & support
Shelfie Help & Support
A few quick checks solve the most common Shelfie issues.
01
Expiry reminders are not appearing
Open Shelfie Settings and check Notification Access, then confirm notifications are enabled for Shelfie in System Settings. Shelfie does not create reminders for products that have already expired or are marked Finished.
02
Data is not syncing
Confirm that you are signed in to iCloud, iCloud Drive is enabled, and Shelfie is allowed to use iCloud on each device. Sync can take a moment after a change.
03
Product recognition is inaccurate
Recognition is an on-device suggestion. Use a well-lit photo with the label visible, then review and edit the suggested name before saving.
Contact support
Still need a hand?
Email support@casuallyuseful.com and include the Shelfie version, build number, iOS or iPadOS version, device model, and steps to reproduce.
- Provider
- Khanh Pham
For details about app data, read the Shelfie Privacy Policy.